When it comes to laundry, customers often get caught up on machine capacity—"But it says it can handle 10 kilograms!" they'll exclaim while stuffing in a king-size blanket. And technically, they’re right… about the weight. What many forget (or never consider) is that volume matters just as much, if not more. The difference between a full load and an overstuffed mess often comes down to how much room your laundry actually has to move around.
Let’s break down why this matters and how to keep your machines—and your laundry—running at peak performance.
10kg of feathers and 10kg of steel both weigh the same, but you’d need a truck to carry the feathers and maybe just a backpack for the steel. The same principle applies to laundry. A large, bulky blanket might only weigh 5kg, but try cramming it into a 10kg washer, and you’ll soon find yourself wondering why the drum refuses to spin properly.
Commercial machines are designed with both weight and volume in mind. If your load doesn’t have enough space to tumble freely, it’s going to struggle to get clean. Clothes need movement—not just soap and water—for proper washing. That’s where understanding optimal load size and machine capacity becomes critical.
In front-load washers, there’s an ideal tumbling action referred to as the "10-to-4" movement. Imagine a clock face inside the drum: your laundry should rise to around the 10 o’clock position before dropping to 4 o’clock. This movement ensures water and detergent circulate properly, breaking down dirt and stains.
Overloading the machine kills that rhythm. Instead of clothes tumbling gracefully, they clump together like a soggy brick. Underloading isn’t much better—too few items, and you’ll get more of a slap than a tumble. The goal is balance: enough space for items to move but not so much that they’re doing acrobatics in there.
Speed Queen’s commercial machines are designed to help get this balance right with programmable RPM (revolutions per minute). Heavier loads, like towels or uniforms, require a slower, more controlled spin. Lighter loads can be spun at faster speeds. These customisable settings optimise both cleaning efficiency and wear on the machine.
Speed Queen’s durability also helps prevent the issues caused by consistent overloading. But even the toughest machines have limits—stuffing a machine to the brim will always reduce performance and increase maintenance needs.
Take that bulky blanket again. Customers might assume that since it’s well under the weight limit, it’ll fit just fine in a 10kg washer. In reality, its volume can prevent proper washing and rinsing. Blankets and large duvets often require larger machines, even if they don’t come close to the machine’s maximum weight capacity.
By educating customers on how weight and volume work together, you can improve wash results and reduce wear and tear on your equipment. It’s a simple tweak to operations that pays off in the long run.